Frequently Asked Questions

Our physiotherapists are dedicated, highly educated, licensed health care professionals who help patients improve or restore their mobility. In many cases, we help our patients reduce their pain, avoid the need for surgery, and mitigate the long-term use of prescription medications and their side effects.

Have questions about our physiotherapy services? Check out our list of frequently asked questions.

What should I bring to my first appointment?

Please have your prescription if referred by a physician and your insurance information available when you come. As a reminder and peace of mind, please verify your insurance coverage with your provider.

To bring on your first visit:

  • A prescription (if needed) for physiotherapy from your referring physician or Nurse Practitioner.
  • Insurance information (we will take a copy of your card).
  • Print out the patient forms, fill them out and bring them with you.
  • In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers and claim number and appropriate forms.
  • Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
  • Please wear comfortable loose clothing that allows easy access to your problem areas.